Support
We’re here to assist you on your journey of devotion. If you have any questions about your order, products, or services, feel free to reach out to us.
Contact Us
For any support or queries:
Email: support@vrindaseva.com
WhatsApp: +91-9326078829
Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM
We aim to respond within 24 hours.
Order & Shipping
- Orders are processed within 1–3 business days
- Delivery typically takes 3–7 business days
- Free shipping on orders above ₹499
Once your order is shipped, you will receive a tracking link via email or WhatsApp.
Returns & Exchanges
We follow a no return policy due to the sacred nature of our products. However, we offer exchange in case of:
- Damaged product
- Broken item
- Defective/spilled product
Report within 48 hours of delivery.
Send details to: support@vrindaseva.com.
Frequently Asked Questions :-
Are your Tulsi malas authentic?
Yes, all malas are made from natural Tulsi wood and crafted with care.
Can I wear Tulsi mala daily?
Yes, Tulsi mala is traditionally worn daily by devotees.
Do you offer COD?
Currently, we offer prepaid orders only.
For more questions, visit our FAQ section on home page.
Product Guidance
Not sure which product to choose?
- Kanth Mala → Daily wearing
- Jaap Mala → Chanting / meditation
- Bhakti Essentials → Pooja & rituals
Feel free to message us for guidance
Gau Seva Support
You can also contribute to Gau Seva (cow protection) through our platform. Every contribution helps support care and nourishment.
Safe & Secure Payments :-All payments are processed securely through trusted payment gateways.
Your data is safe with us.
Our Promise
At VrindaSeva, we are committed to:
- Authentic devotional products
- Respect for spiritual traditions
- Honest and transparent service
VrindaSeva
Sacred Devotional Essentials Inspired by Vrindavan.